Privacy
Policy

Effective Date: February 6, 2026  ·  Last Updated: February 6, 2026

1. Introduction

Neofractal Inc. ("Neofractal," "we," "us," or "our") operates the website located at neofractal.io (the "Site"). This Privacy Policy explains how we collect, use, disclose, and protect information obtained from visitors to our Site.

We are committed to protecting your personal information and your right to privacy. This Policy applies to all information collected through our Site and any related services.

2. Information We Collect

We collect information in the following ways:

AUTOMATICALLY COLLECTED

• IP address (anonymized where technically feasible)
• Browser type, version, and operating system
• Pages visited, time spent, and referring URLs
• General geographic region (country/region level)
• Date and time of your visit

VOLUNTARILY PROVIDED

• Your name and email address, if you contact us via email
• The content of any communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Site
• Understand how visitors interact with our Site (analytics)
• Respond to your inquiries or communications
• Comply with applicable legal obligations
• Protect the security and integrity of our Site

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Legal Basis for Processing (GDPR — EEA Users)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data under the following legal bases as defined in the General Data Protection Regulation (GDPR) (EU) 2016/679:

• Legitimate Interests (Art. 6(1)(f)): Operating and securing the Site, and understanding how it is used, where these interests are not overridden by your rights.
• Contract Performance (Art. 6(1)(b)): Responding to inquiries and fulfilling requests you initiate.
• Legal Obligation (Art. 6(1)(c)): Compliance with applicable laws and regulations.
• Consent (Art. 6(1)(a)): Where we have obtained your consent for specific processing activities, including the use of non-essential cookies.

5. Your Rights Under GDPR

If you are in the EEA, UK, or Switzerland, you have the following rights regarding your personal data:

To exercise any of these rights, contact us at neofractal@neofractal.io. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you specific rights:

• Right to Know: The categories and specific pieces of personal information we have collected about you.
• Right to Delete: Request deletion of your personal information, subject to certain exceptions.
• Right to Correct: Request correction of inaccurate personal information.
• Right to Opt-Out: We do not sell or share personal information for cross-context behavioral advertising. No opt-out is required.
• Right to Non-Discrimination: You will not be discriminated against for exercising any of these rights.

To submit a verifiable consumer request, contact us at neofractal@neofractal.io with the subject line "CCPA Privacy Request." We will respond within 45 days.

In the preceding 12 months, we have not sold or shared personal information as defined under the CCPA/CPRA.

7. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies to support site functionality and analytics. We distinguish between:

• Strictly Necessary Cookies: Required for the Site to function. These cannot be disabled.
• Analytics Cookies: Used to understand visitor behavior. Where required by law, we will request your consent before placing these cookies.

The Site is hosted on Cloudflare Pages, which may process technical data (including IP addresses) in accordance with Cloudflare's own privacy practices. Please refer to Cloudflare's Privacy Policy for details.

You may control cookies through your browser settings. Disabling certain cookies may affect Site functionality.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law:

• Server and access logs: up to 30 days, then automatically deleted
• Email communications: retained for the duration of any ongoing inquiry, plus up to 2 years
• Analytics data: aggregated and anonymized; retained indefinitely in aggregate form

9. International Data Transfers

Neofractal Inc. is headquartered in the Republic of Korea. If you access our Site from the EEA, UK, or other regions with data transfer restrictions, please be aware that your information may be transferred to and processed in the Republic of Korea or other countries where our service providers operate.

Where required by applicable law (including GDPR Chapter V), we rely on appropriate safeguards — such as Standard Contractual Clauses (SCCs) approved by the European Commission — for such transfers.

10. Data Security

We implement reasonable administrative, technical, and physical security measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your data.

11. Children's Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected information from a child under 16, please contact us immediately and we will take steps to delete such information.

12. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated Policy on this page with a revised "Last Updated" date. For material changes, we will provide prominent notice on our Site. Your continued use of the Site after any changes constitutes acceptance of the updated Policy.

14. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at:

We are committed to resolving all privacy concerns in a timely and transparent manner.

© 2026 Neofractal Inc. All rights reserved.  ·  neofractal.io